Hello Tammy,
Sorry for the inconvenience caused.
Do you have any other third party antivirus program installed on your PC?
Upon checking your record, we see that you have only purchased the subscription for AVG Performance Multidevice and not for AVG protection.
AVG performance will only enhance the performance of your computer and won't give protection against threats or viruses.
Yesterday I purchased AVG protection for my computer because it was running super slow and I hope that this would speed it up. Unfortunately it has made it even slower and the dashboard said that I didn't have anti-virus, which I thought would be part of the package that I purchased, so I tried to download their anti-virus and now this computer is just so slow it's almost impossible to get anything done. Error Code 0xC0070643. What to do?
Hello Tammy,
Sorry for the inconvenience caused.
Do you have any other third party antivirus program installed on your PC?
Upon checking your record, we see that you have only purchased the subscription for AVG Performance Multidevice and not for AVG protection.
AVG performance will only enhance the performance of your computer and won't give protection against threats or viruses.