Hello Hanne,
Sorry for the delay in responding. Let me explain this clearly.
You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
The renewal notification has been sent on 3/2/19 and charged for renewal on 3/9/19. You have cancelled the auto renewal status on 4/30/19 so we assure you that you will not be charged further.
Hello Hanne,
Sorry for the delay in responding. Let me explain this clearly.
You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
The renewal notification has been sent on 3/2/19 and charged for renewal on 3/9/19. You have cancelled the auto renewal status on 4/30/19 so we assure you that you will not be charged further.
without notice.you.have.taken.399.00.d.kr.from my danish bank.i dont.understand.this.and you.must .send .my. money. i.have No. computer. for a.long time
i have. some. nr.
58968535000.and .i.have.send .a.copy og.my bill.from .my.bank.
i .have .tryed.10 .time.to .write… Support.Avg…but still.no.help.
Plls.answer.back.is.it.froud.
Hanne Hedeman
.