Hello Terry,
I regret for the inconvenience caused.
If you are using free version of AVG, then I request you to uninstall AVG completely from your control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install the latest version.
If you face any difficulties, please let us know and we will assist you further.
Hi,
I'm getting a pop-up with the text in the topic. Have tired all solutions from | AVG. Nothing has worked. I am now unable to simply scan files on my computer.
Any help would be greatly appreciated
Thx
Hello Terry,
I regret for the inconvenience caused.
If you are using free version of AVG, then I request you to uninstall AVG completely from your control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install the latest version.
If you face any difficulties, please let us know and we will assist you further.
I am sorry to hear that the issue persists.
It seems that the older traces of AVG is still present.
Uninstall AVG using this clear tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and install the latest version.
NOTE: When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.
If you face any difficulties, please let me know and we will assist you further.