Angel,
You have subscribed to AVG Tuneup trial version where the auto renewal status is turned on. That's why you have been charged for renewal. Not to worry, we have escalated your refund request to our refund team. They will initiate it and get back to you via email.
Hi
Please cancel this renewal, I have no idea why automatic renew.
I just want to try the product, but how can automatic renew and charges to my credit card.
Below information for you reference, kindly check and refund the amount.
Renewal order number: 46617567600
Original order number: 12709895272
Renewal date: April 7, 2018
Payment details
Card ending ****************
Subtotal: RM 129.00
Tax: RM 0.00
Total: RM 129.00
Thank you
Angel,
You have subscribed to AVG Tuneup trial version where the auto renewal status is turned on. That's why you have been charged for renewal. Not to worry, we have escalated your refund request to our refund team. They will initiate it and get back to you via email.