Just a quick appreciation post for Gen Digital’s customer service 
I submitted a member service request a few weeks ago and I have to say… the consistency is incredible. Day after day, week after week, the response remains exactly the same: nothing. Truly impressive commitment to brand identity.
I even checked the forums for help. Apparently it’s a minimalist experience there too — no staff replies and mostly other confused users wandering around like we all got locked in the same digital waiting room.
At this point I’m not sure if my ticket is:
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Waiting for a response
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Being studied by archaeologists
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Or has been promoted to a long-term archival document
If anyone from Gen Digital is reading this, don’t rush on my account. I wouldn’t want to disrupt the carefully maintained silence you’ve got going.
Anyway, if you need me I’ll be over here refreshing my inbox like it’s a full-time job.