Zeus virus detected on my computer. error virus trojan backdoor hijacked

AVG Subscription
3

Hello Ralph,
We are sorry to know that, do not call the number. It might be a scam, to check and confirm,  could you please share us a screenshot of the interface which shows the message to call, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

1

I just received this warning on my computer and it said if I shut my computer off I will not have Microsoft any more and my data will be stolen. What good does all this protection I have and I still get these messages? it said to call(855)  622-5168 . This happened to a friend of mine and they told him that they were Microsoft agents  and do not turn off his computer also. How do I know if this is real or not?

2

Hello Ralph,
We are sorry to know that, do not call the number. It might be a scam, to check and confirm,  could you please share us a screenshot of the interface which shows the message to call, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.